|
FALSE ALARMS
 |
CATS
Computerized
Alarm Tracking System |
|
|
Did you know?
- 97% of all silent alarms are
FALSE
- Two Officers respond. The
average time to clear is 20 - 60 minutes
- Estimates of 18% of ALL calls
answered by the Police are attributed to False Alarm Calls
|
How Agency benefits?
- Reduction in overall false
alarms
- Reduction in administrative
costs
- More effective use of officer
time
- Timely follow up and collection
- INCREASED REVENUE RECOVERY
|
How
the Program Began
Phoenix Group has specialized in
Parking Citation Management and processing services. Many of the
WINCITE customers expressed a need to have a program to manage the
processing and collections of the False Alarm billings. This is how
the Computerized Alarm Tracking System CATS began.
CATS - How the Program Works
- The Police Officer is dispatched to
respond to an alarm. In 97% of the cases, the alarm is determined to
be false.
- The Police Officer prepares a "report'
which consists of the following information:
-
Address
- Name of Business (if applicable)
- Date and Time
-
Reason alarm is false
- The Police Department or Agency
coordinator submits the information outlined above to Phoenix Group.
Phoenix Group begins the processing.
- Phoenix Group provides complete
processing, invoicing, revenue collections and full reporting.
|
